How should a licensee respond if asked about deaths on a property but does not have permission to disclose information?

When a licensee is asked about potentially sensitive information, such as deaths on a property, and they do not have permission to disclose that information, the appropriate response is to communicate their limitations regarding the disclosure. Saying "I'm not at liberty to disclose that information" conveys professionalism and respect for the confidentiality of the property owner’s personal matters.

This response acknowledges the inquiry without providing specific details that could violate the owner's privacy. It shows the licensee's understanding of the ethical obligations surrounding sensitive information while maintaining transparency about their constraints. The other responses either mislead, offer inaccurate information, or lack appropriate professionalism, which is why they do not fit the situation correctly.